Website Policies for SimonTheRmt

Last updated: November 22, 2025

Welcome to the website of Simon-Daniel Jolicoeur-Forrester (“we,” “our,” or “the practice”). By accessing or using this website, you (“you,” “your,” or “the user”) agree to the following policies. These policies govern your access to our website, the use of its content, how we handle health-related information, and how we collect and protect personal data.

1. User Policy (Terms of Use)

1.1 Acceptance of Terms

By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree, you should discontinue use of the website immediately.

1.2 Permitted Use

Users agree to:

Use the website only for lawful purposes
Access information solely for personal, non-commercial use unless otherwise approved in writing
Respect all copyright, trademark, and intellectual property notices

1.3 Prohibited Activities

You may not:

Attempt to interfere with the website’s performance, security, or availability.
Introduce viruses, malware, or harmful
Copy, reproduce, or distribute website content without prior written consent.
Scrape, harvest, or collect user data from the
Provide false, misleading, or inaccurate information during bookings or communications.

Engaging in prohibited conduct may result in the termination of your access and potential legal action.

1.4 Intellectual Property Rights

Unless otherwise stated, all logos, text, graphics, branding, images, design elements, and digital assets are the exclusive property of the practice and are protected by applicable copyright and trademark laws. Unauthorized use of any material may violate intellectual property laws and is strictly prohibited.

1.5 Third-Party Links

This website may contain links to external websites for convenience. We do not endorse or assume responsibility for the content, privacy practices, or security of any third-party site.

1.6 Limitation of Liability

The website is provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding:

Website accuracy
Website reliability
Availability of services or content
Suitability of the information

Under no circumstances shall the practice be liable for any direct, indirect, incidental, or consequential damages arising out of your use or inability to use the website.

1.7 Changes to Terms

We reserve the right to modify or update these Terms of Use at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.

2. Content Policy (Healthcare Information Policy)

2.1 Purpose of Content

The information provided on this website is intended for general educational and informational purposes related to massage therapy, wellness, and bodywork. It is not a substitute for:

Medical diagnosis
Medical treatment
Professional healthcare

2.2 No Therapeutic Relationship

Use of the website does not establish a therapist–patient/ client relationship. Personalized therapeutic guidance is only provided during formal appointments.

2.3 Accuracy and Updates

While we make reasonable efforts to ensure the accuracy, relevance, and timeliness of the content:

We do not guarantee that all information is complete, accurate, or up-to-date
Content may be updated, modified, or removed without notice
Standards of practice and clinical guidelines may evolve over time

2.4 Scope of Practice

Information reflects the massage therapy scope of practice applicable to our region. Content is not intended to represent physiotherapy, chiropractic, medical, or psychological services unless explicitly stated.

2.5 Third-Party or Licensed Content

Some content may reference external sources, research, or educational materials. These sources do not necessarily reflect our views. Attribution is provided where required, and we honour all licensing conditions.

2.6 Professional Disclaimers

Users should consult a physician or qualified health provider before making decisions about their health. Content provided does not constitute or replace clinical advice.

3. Information Collection Policy (Privacy & Data Collection)

3.1 Types of Information Collected

We may collect the following categories of information:

Personal Information

Name
Email address
Phone number
Billing information (processed through secure third- party systems)
Personal health information

Technical Information

IP address
Browser type
Device type
Cookie data and analytics

3.2 Purpose of Data Collection

Data is collected for:

Appointment scheduling and confirmations
Providing therapeutic services
Maintaining client health records
Processing payments
Ensuring regulatory compliance
Improving website functionality
Communicating updates, reminders, or relevant notifications

3.3 Legal Basis for Collection

We may collect and process personal and health information based on:

Your explicit consent
Regulatory obligations for healthcare recordkeeping
Contractual necessity for providing booked services
Business interests (e.g., preventing fraud, improving services)

3.4 Data Protection & Storage

We may implement reasonable administrative, technical, and physical safeguards to protect personal data, including:

Encrypted practice management software (e.g., Jane, MassageBook)
Password-protected systems
Secure payment gateways
Limited access for authorized personnel only

Despite safeguards, no system is entirely immune to risk. Users acknowledge that absolute security cannot be guaranteed.

3.5 Data Sharing

We never sell personal information. Any data with personally identifying information shall remain private unless required by law. We may share information or data with third parties for the purpose of improving and managing resources used to maintain and provide services.

3.6 User Rights

Depending on local laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion (subject to mandatory health record retention laws)
Withdraw consent for non-essential uses
Request information about third-party data sharing

4. Cookie Policy

We use cookies to improve the user experience and analyze website performance.

Users may:

Disable cookies through browser settings
Continue to use the site with limited functionality

You may opt out by adjusting your browser settings.

5. Accessibility Statement

We are committed to ensuring that our website is accessible to all users, including those with disabilities. If you experience barriers or have accessibility feedback, please contact us.

6. Security Policy

We use encryption, secure servers, and industry-standard protocols to reduce the risk of data breaches. Users are responsible for ensuring their own device and internet connection are secure when interacting with the site.